Acadian Ambulance’s RAPTR is an online transportation ordering platform that fully integrates with your electronic patient records, is HIPAA-compliant, and securely transmits data between various systems required for transportation scheduling of all types. The platform integration includes Single Sign On, reducing the number of steps needed to make your request.

When the transportation request is made, information is seamlessly sent to Acadian Ambulance’s dispatch center, and your staff can receive real-time status alerts so they’re in the loop of where their requested transportation is.

Within a single system, RAPTR connects hospitals to any level of transportation offered by Acadian Ambulance — from non-medical transportation wheelchair vans to ALS, BLS or CCT ambulances and specialty ambulances. RAPTR centralizes all modes of transportation into one, easy-to-use interface with countless customization options to create efficiencies for your team. It also assists facilities to achieve greater success in obtaining prior authorization numbers (PANs).

We staff full-time Transport Coordinator Positions to manage all requests for medical transportation for our hospital partners. These team members assure the proper utilization of resources based on the patient’s medical necessity, helps hospital staff ensure all necessary authorizations are obtained and manages logistics for unusual or difficult transports. 

We also provide a supervisor-level facility liaison as a go-to person for the system’s case management and leadership staff.

Acadian Health works in partnership with hospitals and other healthcare and managed care organizations to target those with a high rate of hospital ER use and those at risk for frequent readmission. 

Our three service lines include Acute Care at Home, Clinic at Home, and Hospital at Home.

Acadian Health has current operations in TX, LA, FL, GA, NJ, and WI.

Acadian Air Med provides rotor- and fixed-wing air medical transport to enhance ground service and provide the fastest possible response in life- threatening situations.

Air Med crew members are certified critical care flight paramedics and critical care flight RNs.

Service enhancements include on-board blood products and automated CPR devices.

We support many of our hospital partners through the use of dedicated cobranded ambulances, helicopters, and patient care vehicles.