Patient Portal
Paying Your Bill
To best accommodate our patients and customers, we offer our patient portal to manage payments, edit insurance information, view the benefits of becoming an Acadian Ambulance member and more.
If you prefer to speak to a customer service representative, please call (800) 259-2222, Option 0. Our business office hours are Monday through Friday from 8:00 a.m. – 5:00 p.m. central time.
Other Payment Methods
- Mail payments to:
PO Box 92970
Lafayette, LA 70509 - Pay using our automated phone line: 866-316-6266.
This is payment line is available 24/7. Please have your customer number and payment amount handy, as you will be prompted to enter that information.
Membership
Membership to Save Money on Medical Expenses
The goal of the Acadian membership program is to provide benefits to members when they use the ambulance service. Acadian provides compassionate and highly skilled medical care to more than 21 million residents living across 62,000 square miles in Louisiana, Mississippi, Tennessee and Texas.
Need Additional Assistance?
For assistance via email, please use our Contact form.
You will receive a response within one business day.
If you prefer to speak to a customer service representative, please call 800-259-2222, Option 0. Our business office hours are Monday through Friday from 8:00 a.m. – 5:00 p.m. CST.