Forms & Information

TX MCR HMOs

Insurance Plan Phone Fax Form Needed Portal
AARP MCR Complete 877-702-5110 877-940-1972 UHC MCR HMO TEXAS* UHC Portal
Allwell by Superior (Wellcare by Allwell) 800-218-7508 877-808-9368 Wellcare By Allwell Superior Portal
American Health Advantage 855-521-0628 833-434-0553 American Health Advantage TX Call to verify policy – No Portal
Acension Complete TX 833-705-1358 833-434-0553 Acension Complete TX
Baylor Scott and White Authorizations- 888-316-7947 | Eligibility & Benefits- 800-321-7947 800-626-3042 Scott and White MCR Baylor Scott and White
Blue Advantage- TX 877-299-2377 888-579-7935 BCBS TX Availity
BCBS TX – Mcr HMO 877-774-8592 855-874-4711 BC TX Mcr Advantage Availity
Care Improvement Plus 877-702-5110 877-940-1972 UHC MCR HMO TEXAS* UHC Portal
Caremore Health Plan Authorizations-888-291-1538 | Eligibility – 800-300-7011 Amerigroup- Passport
Care N Care 844-806-8215 888-965-1964 Care N Care/ Silverback Availity
CommonWealth Care 800-306-0732 855-341-0720 CommonWealth Care MCR
Community Care 877-702-5110 877-940-1972 UHC MCR HMO TEXAS* UHC Portal
Community Health Choice 713-295-6704 713-295-7059 Community Health Choice Community Health Portal
Devoted Health Plan 877-762-3515 877-264-3872 Devoted Health Plan Availity
Erickson 877-702-5110 877-940-1972 UHC MCR HMO TEXAS* UHC Portal
Evercare 877-702-5110 877-940-1972 UHC MCR HMO TEXAS* UHC Portal
First Care 800-884-4905 800-248-1852 First Care First Care – Passport
GMG Clinically (Genesis IPA) 800-830-6806 | After Hours- 713-906-4637 281-626-9437 GMG (Genesis) Auth Form Wellcare Texan Plus
Gonzaba Amerivantage 210-921-3842 210-334-2862 Gonzaba Amerivantage Amerigroup- Passport
Gonzaba Humana 210-921-3801 210-334-2862 Gonzaba Humana
Imperial Insurance of Texas 626-838-5100 888-910-4412 Imperial Health Authorization Amerigroup- Passport
IntegraNet Health 281-591-5289 281-405-3431 Use Portal Integranet Portal
Kelsey Care Authorizations- 713-442-5339 | Eligibility- 866-535-8343 713-442-5333 Kelsey Care Kelsey Care Portal
Kelsey Seybold- Wellcare Texan Plus 713-442-5339 713-442-5333 Kelsey Care Wellcare Texan Plus
Medicaid (Traditional) 512-514-4205 TMHP Form
Memorial Hermann MCR 855-645-8448 713-338-6982 Memorial Hermann Auth
Molina Health Care 855-3224080 844-251-1450 Molina Mcr Molina- Passport
NorthWest Diagnostic Clinic 832-232-5690 832-232-5607 Northwest Diagnostics Wellcare Texan Plus
Oscar Medicare Advantage 855-672-2755
Parkland Community Health Plan 800-306-8612 800-240-0410 TMHP Form
Physicians Health Choice 866-550-4736 877-940-2972 UHC MCR HMO TEXAS* UHC Portal
Priority Health 888-389-6648 888-647-6152 Priority Health Mcr Auth Form Call to Verify
ProCare Advantage Plan 844-206-3719 opt 4 (M-F only) 833-610-2399 Procare Advantage Form Call to Verify
Provider Partners Health Plan 855-969-5907 844-593-6221 Provider Partners Call to Verify
Prominence Health Plan 855-969-5884 813-513-7304 Prominence Prominence- Passport
Prospect Health 800-708-3230 714-560-5265 Prospect Health Amerigroup- Passport
Scott and White Authorizations- 888-316-7947 | Eligibility & Benefits- 800-321-7947 800-626-3042 Scott and White MCR Baylor Scott and White
Secure Horizons 866-297-9393 877-940-1972 UHC MCR HMO TEXAS* UHC Portal
Secure Horzons- Health Texas 210-731-4800 | 210-226-7663 Ask for Referral Department 210-436-7398 Health Texas Auth Form UHC Portal
Sierra Health 877-702-5110 877-940-1972 UHC MCR HMO TEXAS* UHC Portal
Southwestern Health Resources (United Healthcare West) 855-359-9999 888-965-1964 Silverback Form UHC Portal
Texas Healthspring 800-280-8888 TX Healthspring Portal
Texas Independence Health Plan Authorizations- 866-597-8417 | Eligibility- 833-471-8447 877-235-1650 Texas Independence Health Plan Call to Verify
Wellmed 877-757-4440 866-855-7784 (Clinicals Only) Use Portal Wellmed Portal
Wellcare of Texas 855-538-0454 877-894-2034 Wellcare of TX Wellcare Portal
Wellcare Texan Plus 855-538-0454 877-894-2034 Texan Plus- Wellcare Wellcare Texan Plus
Wellpoint (Formerly Amerivantage) 866-805-4589 866-959-1537 Wellpoint Availity
UHC MCR HMO 877-702-5110 877-940-1972 UHC MCR HMO TEXAS* UHC Portal
United Lite or United Facets Lite
Van Lang 888-319-0777 ext. 669 833-585-5298 Van Lang PAN Form Amerigroup- Passport
Village MD 888-348-6386 855-348-6386 Village MD Wellcare Texan Plus

*Form can not longer be faxed. Authorizations can only be requested by portal or phone for UHC Mcr and Commercial plans.

Acadian Identification Numbers

Acadian Ambulance Service of Texas, LLC.
4100 ED BLUESTEIN BLVD STE 100
AUSTIN TX 78721-2303

NPI #: 1750676870
Texas Provider Identifier (TPI) #318533201
Tax ID #:30-0688582
Taxonomy:  341600000X

Acadian Transport Assistance Center (ATAC)
Phone (737)-209-6665
Fax # (337)-291-2271

Dispatch: 800-259-1111

Billy Skiles
Billy Skiles
Community Relations Supervisor

For any questions about the content on this site or would like to do business with Acadian in North Texas, please feel free to reach out to me.

TX MCD HMOs

Payer Phone Fax Form Needed Portal
Aetna 800-248-7767 888-835-9589 TX Standard Form Aetna portal
BCBS 877-560-8055 855-879-7180 TX Standard Form TMHP
Childrens Medical Center 214-456-2765 214-867-5510 TX Standard Form TMHP
Cigna 877-653-0327 877-809-0787 TX Standard Form TMHP
Community First Health 800-434-2347 800-887-7974 Comm First Health
Community Health Choice 888-760-2600 713-295-2283 Community Health
Cook’s Children 682-885-2252 682-885-8402 Cook’s Children TMHP
Dell Childrens 888-821-1108 800-964-3627 Dell Childrens TMHP
El Paso 1st Health Plan 844-298-7866 915-298-7866 TX Standard Form TMHP
Molina 866-449-6849 866-420-3639 MMP 844-251-1450 Molina TMHP
Parkland Health 888-672-2277 214-266-2085 Parkland First TMHP
Scott and White- Rightcare 855-897-4448 512-383-8703 Rightcare TMHP
Sendero Health 855-297-9191 512-901-9724 Sendero Health Sendero
Seton Health 512-420-2777 512-420-2798 Senton Health TMHP
Superior 512-692-1465 877-644-4561 Superior Superior
Superior MMP 512-692-1465 877-808-9368 Superior MMP Superior
Texas Childrens 832-828-1004 832-825-8760 TX Standard Form Texas Childrens
TMHP 800-540-0694 512-514-4205 TMHP TMHP
TMHP (Special Needs) 800-540-0694 512-541-4205 TMHP TMHP
United Healthcare 888-887-9003 877-940-1972 TX Standard Form TMHP
Wellpoint 800-454-3739 866-249-1271 (Trad’l)

866-959-1537 (MMP)

Texas Standardized Instruction Sheet

Section 1: Add insurance name, fax number and date of request
Section 2: Non-urgent and initial request
Section 3: Patient information (Note: Insurance ID number is required)
Section 4: Facility and contact person information with signature
Section 5: Start date and end date for all lines (Should be date of transport)

Units for each procedure code are required: Round trips will require 2 units
BLS A0428
ALS A0426
SCT A0434
Mileage A0425 X ______ Units (# of miles)
BLS Disposable A0382
Oxygen A0422 (if needed)

Diagnosis and ICD code required
Section 6: Reason why the ambulance is required and destination of
transport.

After faxing the request with supporting clinical documentation to the
Insurance company, forward all documentation to Acadian Ambulance at:
(337)-291-2271 or ATAC@Acadian.com. Be sure to include the Fax Confirmation receipt.

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