FAQ’s
For non-emergency ambulance transportation services rendered to a client, ambulance providers may coordinate the nonemergency ambulance prior authorization request between the requesting provider, which may include a physician, nursing facility, healthcare provider, or other responsible party. Ambulance providers may assist in providing necessary information such as their National Provider Identifier (NPI) number, fax number, and business address to the requesting provider. However, the Non-emergency Ambulance Prior Authorization Request form must be signed and dated and submitted by the Medicaid-enrolled requesting provider, not the ambulance provider.
You should always apply for and obtain a prior authorization before scheduling medical transportation.
You should consider alternate transportation such as a wheelchair van, taxi, Uber or friends and family.
No, the healthcare facility is responsible for payment.
Prior authorizations are only good for the date you specify on the prior authorization request form.
Medicaid programs in Texas generally take 24-72 hours to receive an approval or denial.
Yes, all non-emergency transports require a prior authorization.
No, emergencies do not require a prior authorization.
Yes, you can obtain a prior authorization for patients with recurring appointments.
Acadian Identification Numbers
Acadian Ambulance Service of Texas, LLC.
4100 Ed Bluestein Blvd #100
Austin, TX 78721
NPI #: 1750676870
Texas Provider Identifier (TPI) #318533201
Tax ID #:30-0688582
Acadian Transport Assistance Center (ATAC)
Phone (737)-209-6665
Fax # (337)-291-2271
Dispatch: 800-259-1111
