Access your patient billing information securely and speak with our expert customer service representatives.
Charles Burnell, M.D., Chief Medical Officer
Dr. Charles Burnell, M.D., is a graduate of Louisiana State University School of Medicine and is board certified by the American Board of Emergency Medicine. He serves as lead over other associate medical directors across Acadian's service areas. Dr. Burnell reviews on-scene medical procedures and procedures between medics and emergency room physicians. He oversees training and continuing education programs at NEMSA, as well as Acadian's wellness and quality enhancement programs.
Dr. Emily Kidd, the Texas medical director for Acadian Ambulance Service, oversees the company’s clinical operations throughout the state.
Dr. Kidd, who has an extensive background in clinical Emergency Medicine and EMS, is very familiar with both Bexar County and Houston, serving as the assistant medical director for the San Antonio Fire Department since 2009 and the assistant medical director for the Houston Fire Department’s Division of EMS from 2005 to 2008. From 2013 to 2014, Dr. Kidd was the interim medical director for the SAFD.
She is double-board certified in Emergency Medical Services and Emergency Medicine and is a fellow of the American College of Emergency Physicians. She is an assistant professor at the University of Texas Health Science Center, Department of Emergency Health Sciences, at San Antonio and worked at Christus Santa Rosa City Center and Methodist Hospitals from 2008 to 2015.
Dr. Kidd has experience in disaster preparedness and public health and medical emergency management at the local, regional, state and federal levels. Since 2006, she has been a sitting committee member on the Governor’s EMS and Trauma Advisory Council (GETAC) Disaster and Emergency Preparedness Committee. She also is a member of the Federal Emergency Management Agency National Advisory Council.
Dr. Kidd served her internship and residency at East Carolina University, received her Doctor of Medicine degree from the University of Texas at Houston Health Science Center and her Bachelor of Science degree from Texas A&M University.
The high standard of care provided by our remote paramedic service is in large part due to the involvement of our Medical Director Dr. Donald Thibodaux. His background in emergency and occupational medicine gives SMS the advantage of understanding OSHA incident classifications and their effects on the oil & gas industry. He is on 24-hour call for emergency physician consultations, and helps teach clinical extension courses and training sessions with our team to ensure the highest quality emergency medical response in the Gulf of Mexico.
A graduate of Nicholls State University, Dr. Thibodaux received his bachelor's degree in chemistry then attended medical school at LSU Medical Center in New Orleans. After completing his emergency medicine residency at Charity Hospital at New Orleans, he spent 20 years practicing hospital-based emergency medicine in Houma, Louisiana.