At Acadian, “Knowing life matters” is more than a phrase, it’s a way of life. Since 1971, our mission—to improve the lives of our patients, customers, and employees through our innovative spirit and diverse services—has guided our actions as we treat more than just the injury or ailment, but the person as a whole. Our use of new technology helps us to improve the way we care for our customers.
Acadian provides compassionate and highly skilled medical care to more than 21 million residents living across almost 62,000 square miles, in Louisiana, Mississippi, and Texas. Our Client Services department’s underlying dedication and passion for serving others with the care and dignity they deserve has earned it a reputation for top-notch customer service and patient care.
To best accommodate our patients and customers, you can now manage your payments, view the benefits of becoming a member of Acadian, edit insurance information, and more in our Patient Portal. View a variety of options on the left-hand side of the page.
For assistance via email, please use our Contact form. You will receive a response within one business day.
If you prefer to speak to a customer service representative, please call 800-259-2222, Option 0. Our business office hours are Monday through Friday from 8:00 a.m. - 5:00 p.m. CST.